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Error in "Know What You Owe" "Valid Amount Is Required"

Question asked by kboucher on Sep 13, 2017
Latest reply on Sep 13, 2017 by ryanhlane

Hi All!


Under the Know What you Owe tool, when adding in my car loan amount- I get this error that says "Valid Amount is Required". The format I've put it in is $  xx,xxx.xx then changed it to $ xx,xxx and still get the error.


I got the information directly from my lender so I know the info itself is correct- did anyone else have this issue?


Thank you,