Salt Community Guidelines

Document created by mh_admin on Oct 30, 2013Last modified by ryanhlane on Dec 7, 2016
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Welcome to the Salt Community (“Community”)!


Salt is a multi-channel educational membership experience created by Massachusetts Higher Education Assistance Corporation dba American Student Assistance (ASA). Salt understands the vital importance of having open and honest dialogue and interactions with our members and sponsors to better understand and address their needs, share best practices, and discuss emerging needs.


Ultimately, we seek to deliver a richer experience to our visitors, members, and sponsors and our Communities are designed to do just that. Here you can collaborate with other members, ask and answer questions, talk with Salt experts, and share experiences and ideas.


We encourage you to participate actively within the community, not only to build your own knowledge and expertise, but also to share what you know with others. While we support lively, open discussion, we reserve the right to remove any post that we deem offensive, inappropriate, or irrelevant to the purpose of this site In ASA’s sole discretion. As you engage, please help us foster positive and meaningful collaboration by reinforcing these community guidelines below.


Be Respectful

  • Remember The Golden Rule. Treat others as you would have them treat you—even if they are new. We were all new once.
  • Disagree without being disagreeable. Use common sense and common courtesy; when disagreeing with others' opinions, keep it appropriate and polite. Be prepared to apologize. Help others work toward agreement.
  • Keep it clean. Please keep comments clean, no spam and no remarks that are off-topic, inappropriate, or offensive.
  • Give praise. Everybody likes to feel appreciated, help maintain professionalism, honesty, and respect.


Be Responsible

  • Be transparent. Use a display name that does not misrepresent who you are, be clear about your intents in interactions, and be accountable for your content.
  • Protect privacy. Be smart about protecting yourself, your privacy, and your intellectual property.
  • Protect your reputation. If you write about your school, loan servicers, or other organizations, make sure you behave diplomatically and have the facts straight. The Community is about increasing knowledge, not about posting possibly libelous, defamatory, or misrepresentations of other.
  • Credit other people’s work. Respect laws governing copyright and fair use. When referencing someone else’s work, keep it short and cite the source.


Learn &Share

  • Check in regularly. Learn something new or gain a better understanding of a topic and strengthen your knowledge and relationships.
  • Share your expertise. Respond to discussions with your unique, individual perspective and help improve member understanding by commenting and including best practices, forms, and other resources.
  • Elevate your knowledge base. Initiate dialogue on topics that are important to you, ask questions, and work together to quickly resolve issues.


By registering with Salt, you have agreed to follow our registered our Terms of Use and our Privacy Policy.

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